Shop Instructions

Using the Rogue Originals online store

You do not need to login to the Rogue Originals website to use the shop.

As a customer you have one payment option.

1/ Paypal for secure payment using your credit or debit card with just a few clicks. Don’t worry if you haven’t already got a Paypal account, setting one up is easy and next time you will be able to pay with just a few clicks. If you have forgotten your Paypal login details, or don’t want to have a Paypal account, you can pay as a Paypal Guest. It means that you will need to type in your name, address, delivery and payment details. To use Paypal click on the Paypal logo in the checkout.

To start shopping, simply browse the items in the shop, add the quantity desired, and then click on ‘Add selected product to cart’ button.

You are taken into ‘Your Shopping Cart Contents’ where you can inspect the contents of your basket, the quantities and the postage. If everything is correct,

1/ You can either return to the shop by clicking ‘Continue Shopping.’

2/ Or you can go straight into Paypal, to pay using their secure facilities.

Please check the dispatch address carefully when you place the order. We sent your order to the dispatch address you have provided us with on your order. If you have provided us with a wrong address we can not refund your order or send out a replacement to your correct address. We can only hope that the new occupant rejects the parcel and that it will be returned to us (the sender). It can take 3-4 weeks for the parcel to be returned to us if it is at all. We do notify you when we get the parcel back. Please just make sure that you give us the correct address from the outset.

You are then sent an e-mail confirming you order and a receipt from Paypal.

Items are dispatched by a domestic courier in the UK or International courier service e.g. (UPS/FedEx)

All shipments are trackable and insured and you will be provided with the tracking number and courier website to monitor your purchase

We ship worldwide and occasionally your shipment will attract customs/boarder control intervention. Any import duty/tax payable on imported goods are the buyer’s sole responsibility.

If you experience any difficulties while placing the order, please contact us by email at [email protected] and we will respond as soon as possible

If you think that the shop is not working probably, please e-mail us – we’d like to put it right!